Privacy Notice

This policy explains when and why I collect personal information, how I use it, and how I keep it secure.
I review this policy regularly and where necessary make updates to ensure it accurately reflects how I use your data. I will notify you if there are changes that affect how your data is processed.
I hope this policy helps you to understand how I use your data. If you have any questions you can contact me by email on elenakantor@mail.com

When you make enquiries
If you email or telephone me I will ask you to provide your name and information about your enquiry. I may also ask for alternative methods of contacting you. I will only use this information to respond to your enquiry.
- Email
I store personal data in email.
- Telephone
I store personal information on my mobile phone in the form of text messages and automated call logs. I don’t audio-record calls, and I don’t keep voicemail messages left on my phone.
- Contacts
I store personal information using Apple’s iCloud contacts function.

At our initial meetings
If you meet me for an initial consultation, before agreeing to treat you I will discuss my psychotherapeutic working methods and my terms of practice.

This discussion includes, but is not limited to, my working practice, session duration, session rates, electronic billing and payment, holidays and missed sessions, potential therapy start-date, and the personal data necessary for my delivery of psychotherapeutic treatment and for maintaining your safety and wellbeing. It may take us between one and three clinical-assessment sessions to establish if there is a potential therapeutic alliance with your wellbeing and therapeutic need as a central factor.

In addition to discussing my use of your personal data, I may need to discuss my use of your ‘special category’ data such as your General Practitioner (GP) or other healthcare professional’s details, your medication and associated medical information, as well as third-party assessments (eg psychiatric, social - or key-worker) where relevant. If you and I agree to work together, I will not intend to contact with your healthcare professionals on a regular basis, but under some circumstances, it may be helpful for me to contact them to arrange better-coordinated care. (I would usually discuss this with you beforehand.)

If we both agree to these terms, they create a verbal contract between us. Without your personal and ‘special category’ data I am unable to fulfil my obligations under the terms of our contract.
I am committed to protecting and respecting the privacy of my patients and clients. I comply with the Data Protection Act 2018 and the General Data Protection Regulations.